Legal & Policies
Cookie Policy
Last Updated: January 26, 2026Version: 1.0
Legal & Policies
This Cookie Policy explains how XILA ("we", "us", or "our") uses cookies and similar tracking technologies on our marketplace platform, including our website, mobile applications, and related services (collectively, the "Platform"). This policy should be read alongside our Privacy Policy and Terms and Conditions.
By using the Platform, you consent to the use of cookies and similar technologies as described in this policy, unless you disable them through your browser settings or our cookie preference center.
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners.
Cookies allow a website to recognize your device and store some information about your preferences or past actions. This helps us provide you with a better experience when you browse the Platform and allows us to improve our services.
Essential cookies are necessary for the Platform to function properly. These cookies enable core functionality such as security, network management, and accessibility. You cannot opt-out of essential cookies as they are required for the Platform to work.
Examples of Essential Cookies:
Authentication cookies: Remember your login status and session information
Security cookies: Protect against fraud and maintain security
Load balancing cookies: Distribute traffic across servers
Session cookies: Maintain your session while you navigate the Platform
Purpose: These cookies are essential for the Platform to function and cannot be disabled.
Retention: Session cookies are deleted when you close your browser. Persistent authentication cookies may be retained for up to 30 days or until you log out.
Performance cookies help us understand how visitors interact with the Platform by collecting and reporting information anonymously. These cookies help us improve the way the Platform works.
Examples of Performance Cookies:
Analytics cookies: Track page views, time spent on pages, and navigation patterns
Error tracking cookies: Identify and fix technical issues
Performance monitoring cookies: Monitor Platform speed and responsiveness
Purpose: To analyze Platform usage and improve performance.
Third-Party Services: We may use services like Google Analytics, Mixpanel, or similar analytics providers. These services use cookies to collect information about your use of the Platform.
Retention: Typically 1-2 years, or as specified by the analytics provider.
Opt-Out: You can opt-out of performance cookies through our cookie preference center or by disabling cookies in your browser settings.
Functionality cookies allow the Platform to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.
Examples of Functionality Cookies:
Preference cookies: Remember your language, region, and display preferences
Profile cookies: Remember your profile settings and preferences
Feature cookies: Remember which features you have enabled or disabled
Chat preferences: Remember your chat settings and notification preferences
Purpose: To provide you with a personalized experience and remember your preferences.
Retention: Typically 30 days to 1 year, depending on the preference.
Opt-Out: You can opt-out of functionality cookies, but this may affect Platform functionality and your user experience.
Advertising cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
Examples of Advertising Cookies:
Targeting cookies: Deliver relevant advertisements based on your interests
Retargeting cookies: Show you advertisements for products or services you have viewed
Conversion tracking cookies: Measure the effectiveness of advertising campaigns
Social media cookies: Enable social media sharing and integration
Purpose: To show you relevant advertisements and measure advertising effectiveness.
Third-Party Services: We may use advertising networks and social media platforms that set their own cookies.
Retention: Typically 30-90 days, or as specified by the advertising provider.
Opt-Out: You can opt-out of advertising cookies through our cookie preference center, your browser settings, or through advertising industry opt-out tools.
In addition to cookies, we use other tracking technologies:
Web beacons are small, invisible images embedded in web pages or emails that allow us to track when you open a page or email.
Purpose: To track email open rates, page views, and user engagement.
Local storage allows us to store information on your device for faster loading and offline functionality.
Purpose: To store preferences, cache data, and improve Platform performance.
Session storage is similar to local storage but is cleared when you close your browser.
Purpose: To maintain temporary data during your browsing session.
We may use device fingerprinting technologies to identify your device based on its characteristics.
Purpose: For security, fraud prevention, and analytics.
We work with third-party service providers who may set cookies on your device when you visit the Platform. These third parties include:
Google Analytics: For website analytics and performance monitoring
Mixpanel: For user behavior analytics
Other analytics services: As needed for Platform improvement
Purpose: To analyze Platform usage and improve our services.
Privacy: These services have their own privacy policies. Please review their policies for information about how they use cookies and data.
Google Ads: For advertising and retargeting
Facebook Pixel: For social media advertising
Other advertising networks: As needed for marketing
Purpose: To deliver relevant advertisements and measure advertising effectiveness.
Privacy: These services have their own privacy policies and cookie practices.
Facebook: For social media integration and sharing
Twitter: For social media integration and sharing
LinkedIn: For professional networking integration
Other social platforms: As integrated in the Platform
Purpose: To enable social media sharing and integration.
Privacy: These platforms have their own privacy policies and cookie practices.
Stripe: For payment processing
PayPal: For payment processing (if applicable)
Other payment processors: As needed for transactions
Purpose: To process payments and prevent fraud.
Privacy: Payment processors have their own privacy policies and security practices.
You can manage your cookie preferences through our cookie preference center (if available). The cookie preference center allows you to:
View the types of cookies we use
Enable or disable specific cookie categories
See which third-party cookies are active
Update your preferences at any time
Manage your cookie consent directly on our platform.
Note: Disabling certain cookies may affect Platform functionality and your user experience.
You can control cookies through your browser settings. Most browsers allow you to:
View and delete cookies
Block cookies from specific websites
Block all cookies
Delete cookies when you close your browser
Get notifications when cookies are set
Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data
Edge: Settings > Privacy, Search, and Services > Cookies and site permissions
Opera: Settings > Privacy & Security > Cookies
Note: Blocking all cookies may prevent the Platform from functioning properly.
On mobile devices, you can manage cookies through:
iOS: Settings > Safari > Block All Cookies
Android: Chrome > Settings > Site Settings > Cookies
Note: Blocking cookies on mobile devices may affect Platform functionality.
You can opt-out of certain third-party cookies through:
Google Analytics Opt-Out: [Google Analytics Opt-Out Tool]
Network Advertising Initiative: [NAI Opt-Out Tool]
Digital Advertising Alliance: [DAA Opt-Out Tool]
European Interactive Digital Advertising Alliance: [EDAA Opt-Out Tool]
Note: Opting out does not mean you will not see advertisements, only that they will not be personalized based on your interests.
The following table provides details about the cookies we use:
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| `authjs.session-token` | Authentication and session management | Essential | Session |
| `__Secure-authjs.session-token` | Secure authentication (HTTPS) | Essential | 30 days |
| `profile_preferences` | User profile preferences | Functionality | 1 year |
| `language` | Language preference | Functionality | 1 year |
| `region` | Regional preferences | Functionality | 1 year |
| `chat_settings` | Chat and notification preferences | Functionality | 30 days |
| `analytics_consent` | Analytics consent status | Essential | 1 year |
| `cookie_consent` | Cookie consent status | Essential | 1 year |
Third-party cookies are set by external services. We do not control these cookies. Please refer to the third-party privacy policies for information about their cookies.
Common Third-Party Cookies:
Google Analytics: `_ga`, `_gid`, `_gat`
Stripe: Payment processing cookies
Agora: Communication service cookies
Social Media Platforms: Various cookies for social integration
If you disable essential cookies:
You may not be able to log in to your account
Your session may not be maintained
Security features may not work properly
The Platform may not function correctly
We strongly recommend that you do not disable essential cookies.
If you disable performance cookies:
We cannot analyze Platform usage
We cannot identify and fix technical issues
Platform improvements may be delayed
Your experience may not be affected directly
If you disable functionality cookies:
Your preferences may not be remembered
You may need to re-enter information
Personalized features may not work
Your user experience may be reduced
If you disable advertising cookies:
You may see less relevant advertisements
Advertisements may be repeated more frequently
We cannot measure advertising effectiveness
Your browsing experience may not be affected directly
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by:
Posting the updated policy on the Platform
Sending email notifications to registered users
Updating the "Last Updated" date
Your continued use of the Platform after changes become effective constitutes acceptance of the updated Cookie Policy.
Depending on your location, you may have certain rights regarding cookies:
Under the General Data Protection Regulation (GDPR), you have the right to:
Be informed about cookies (this policy)
Give or withdraw consent for non-essential cookies
Access information about cookies we use
Object to certain types of cookie processing
Under the California Consumer Privacy Act (CCPA), you have the right to:
Know what personal information is collected through cookies
Opt-out of the sale of personal information (we do not sell personal information)
Request deletion of personal information collected through cookies
Your rights may vary depending on your jurisdiction. Please contact us if you have questions about your rights regarding cookies.
The Platform is not intended for children under the age of 18. We do not knowingly use cookies to collect information from children. If you believe we have collected information from a child through cookies, please contact us immediately.
If you have any questions about our use of cookies, wish to update your cookie preferences, or need more information about the tracking technologies used on our platform, please contact our privacy team. We are happy to provide further details and assist with any cookie-related inquiries.
